"Improving product quality, productivity and morale to achieve customer satisfication"
We strive to continually improve the effectiveness of our Quality Management System and our commitment to customer satisfaction by monitoring our performance against our established objectives, and through leadership that promotes employee involvement.
Quality Control comes into effect at the purchase of raw materials and continues throughout the production process, with a final check being made prior to shipping. As an added assurance, Citramas invites our clients to independently check and verify the products.
Citramasjaya Teknikmandiri carries ISO 9000:2001 certification, and all company operations are completed in accordance with this framework, while maintaining compliance with client specifications.